Description

• Title:
  Filing a complaint by the consumer via ODR – the Online Dispute Resolution System
• Creator:
  Rogacka-Łukasik, Anna
• Description:
  ADR (Alternative Dispute Resolution), as a non-judicial resolution of disputes, is a wide range of mechanisms that aim to put an end to a conflict without the need of conducting a trial before the court. On the other hand, the modern form of ADR is ODR (Online Dispute Resolution) – an online dispute resolution system that is the expression of the newest means of communication and technical innovations in order to help in non-judicial dispute resolving. The goal of this publication is to present the ODR platform and, in particular, to describe the process of filing a complaint by the consumer by means of it.
• Object availability:
  free access
• Date:
  2019.11.15
• Type:
  info:eu-repo/semantics/article;
  info:eu-repo/semantics/publishedVersion;
  Recenzowany artykuł
• Language:
  Polish
• Source:
  The Opole Studies in Administration and Law; Vol. 17 No. 1 (2019); 183 - 194;
  Opolskie Studia Administracyjno-Prawne; Tom 17 Nr 1 (2019); 183 - 194;
  2658-1922;
  1731-8297
• Format:
  application/pdf
• Publisher:
  Wydawnictwo Uniwersytetu Opolskiego
• Relation: https://czasopisma.uni.opole.pl/index.php/osap/article/view/1504/1148
• Subject:
  alternative dispute resolution;
  online dispute resolution;
  online sales contracts;
  online service contracts;
  complaint
• Identifier: https://czasopisma.uni.opole.pl/index.php/osap/article/view/1504
• Data provider:
  Platforma Czasopism Uniwersytetu Opolskiego
• Can I use it?:
  seek permission
• Type:
  other